Week 7 Digital Citizenship, Ethics, and Netiquette

Digital Citizenship

The two technologies that I chose to talk about this week that have the potential for enhancing adult education through the training of digital citizenship, ethics, and netiquette are the following:

Universal Class URL:  http://www.universalclass.com/i/course/etiquette-training.htm.

Kantola Productions URL:  http://www.kantola.com/.

My first digital citizenship, ethics, and netiquette choice comes from Universal Class.  This website offers many courses for adult learners such as Self Improvement courses, spiritual studies, teacher tools, test preparation, writing skills, writing improvement, social science, entrepreneurship, cooking, homeschooling, and computer training, etc.  Besides the movie about Etiquette 101 offers students historical information about the concept of “etiquette” from the ages of time up to today.  

     

The next digital citizenship and ethics website is about email etiquette by Kantola Productions.  This website offers a plethora of adult educational courses for on the job, immediate, and just in time training.  One course that really caught my attention was “Email Etiquette.”  Kantola says Email is fast becoming the preferred method of contact for sharing information and resolving problems. The impression you leave with others about the quality of your organization and your own personal competency is largely based on the courtesy and professionalism of your email correspondence. I truly agree with that notion.  According to Kantola, adult learners learn about the following: 

·         Email etiquette and best practices.

·         Openings and closings.

·         Proper formatting and subject lines.

·         Grammar and punctuation.

·         Writing “bad news” emails.

·         Email customer service.

I selected both URLs because they are teaching tools that I would incorporate in my writing literacy course.  The first URL is for teaching students how to behave online with each other.  I would use this movie as an icebreaker to provide students Q&A where they will generate answers to questions to discuss ideas about netiquette and etiquette, digital citizenship, and ethics.  I would use the second URL for teaching in my literacy-writing course, as braiders need to learn how to interact with the public online, f2f, and via phone.